At Learners Planet, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with Indian and international data privacy regulations, including the Information Technology Act (India) and GDPR (General Data Protection Regulation).
1. Information We Collect
We collect the following types of personal information when you register, subscribe, or use our platform:
Personal Information: Name, phone number, email address, parent/guardian name (if applicable), and student grade.
Educational Information: School name, academic performance details (if shared by the user), and learning preferences.
Payment Information: Billing details for subscription purchases (processed securely via third-party gateways).
Usage Data: Information on how you interact with our platform, including visited pages, quizzes attempted, and worksheets downloaded.
2. How We Use Your Information
Your data is used to:
Provide personalized learning experiences.
Improve platform features and content recommendations.
Communicate important updates, offers, and platform information.
Process subscription payments and manage account services.
Ensure platform security and prevent fraudulent activities.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data in the following cases:
Service Providers: With trusted third-party partners who assist us in platform operations (e.g., payment processing, data storage, etc.).
Legal Compliance: If required by law, regulatory authorities, or to protect our rights, property, or users.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Storage and Security
Your data is stored securely on encrypted servers with restricted access.
We employ industry-standard security protocols to prevent unauthorized access, data loss, or misuse.
Sensitive information like payment details is processed securely through PCI-compliant gateways.
5. Your Rights
Under applicable laws, you have the right to:
Access, correct, or update your personal information.
Request deletion of your data (subject to regulatory requirements).
Opt-out of marketing communications at any time.
Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at the details provided below.
6. Children's Privacy
Learners Planet is intended for children up to Grade 6. Personal information of children under 13 is collected only with parental or guardian consent.
Parents/guardians have full access to review and manage their child’s information.
7. International Data Transfers
For users outside India, your data may be transferred and processed in India or other countries with adequate data protection standards. We ensure that such transfers comply with GDPR and other global privacy laws.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or platform alerts.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@learnersplanet.com
Phone: +91 9099920082